Case Insight
The Flight You Should Never Book
Certain itinerary structures carry significantly higher risk of disruption and weaker recovery positions when it happens. Most passengers never see these risks until it's too late to change the booking.
Lowest Fee in the Industry: 20%
Claim Flight Compensation for Delayed or Cancelled Flights
We fight for your rights. While others settle for less, we push for the full amount and escalate when needed.
20%
Only 20% success fee
(vs 35-50% industry avg)
(vs 35-50% industry avg)
98%
Success Rate on
accepted claims
accepted claims
100%
No Win, No Fee
Risk Free
Risk Free
4-step process
How Your Flight Claim Works
From delay to payout in just a few clicks. No legal jargon, no paperwork headaches.
1
Submit Your Flight
Enter your flight details and tell us what went wrong in under 2 minutes.
Step 1 of 4
2
We Review Your Claim
Our experts instantly check your eligibility and estimate your payout.
Step 2 of 4
3
We File Everything
We deal with the airline, the paperwork, and all the back-and-forth.
Step 3 of 4
4
You Get Paid
Compensation is sent directly to your account. No win, no fee. Ever.
Step 4 of 4
Why ClaimCatalyst for Compensation?
Fast, transparent flight compensation claims with no unnecessary hassle.
Flight Compensation Case Studies
Real cases that show how airlines respond and how we push claims to a real outcome.
Case Insight
Why Booking Directly With the Airline Matters More Than Passengers Think
OTA bookings offer real savings but create specific problems for compensation claims that only surface when a flight is disrupted. By then, the booking channel is fixed and the complications have to be worked around, not avoided.
Case Insight
What a Compensation Claim Actually Costs to Pursue
Pursuing a flight compensation claim has real costs in time, money, and effort that most passengers never account for and getting the economics wrong is often why valid claims get abandoned or pursued at a loss.
Case Insight
How Credit Card Protections Interact With Airline Compensation
Most passengers don't know their premium credit card already covers flight delays, cancellations, and baggage disruptions and that this coverage can stack with statutory EU261 compensation to maximize total recovery.
Case Insight
What Airlines Actually Track About You Across Claims
Airlines don't evaluate your compensation claim in isolation they open a file with your full history, escalation patterns, and in some cases, data shared across the industry. Most passengers negotiate blind against a counterparty with full visibility.
Case Insight
When to Accept an Airline Settlement and When to Keep Pushing
Accepting or rejecting an airline settlement offer isn't about what feels fair it's about three variables: the gap between the offer and your actual entitlement, your enforcement position, and whether continued pursuit is worth the cost.
Case Insight
What Airlines Are Actually Offering When They Make You a Deal
Every offer an airline makes is a calculated attempt to close your claim at the lowest possible cost. Knowing what each offer type signals and what you're signing away is what separates a full recovery from a cheap settlement.
Case Insight
The Operating Carrier Rule: Why Filing a Codeshare Claim Against the Wrong Airline Kills the Case
Filing a codeshare compensation claim against the airline on your ticket instead of the one that flew the plane gets it rejected before the merits are ever considered. EU261 places liability on the operating carrier, not the marketing carrier.
Case Insight
The Reasonable Measures Test: The Second Half of the Defense Airlines Almost Never Complete
Airlines invoking extraordinary circumstances only complete half the legal defense. EU261 also requires them to prove that reasonable measures couldn't have avoided the disruption and most never do.
Case Insight
Duty of Care: Why Airlines Are Responsible Even When the Disruption Is Not Their Fault
Even when an airline successfully invokes extraordinary circumstances to avoid paying compensation, it still owes passengers meals, accommodation, and transport. Duty of care applies regardless of fault and most passengers never claim it.
Case Insight
When European Small Claims Procedure Works and When It Does Not
The EU's Small Claims Procedure was designed to make cross-border airline compensation claims fast and accessible but implementation varies wildly by country. Where you file matters as much as whether you file.
Case Insight
What to Do in the First 48 Hours After a Flight Disruption
A flight compensation claim starts building the moment the disruption happens not when you file it. What you document, capture in writing, and confirm on record in the first 48 hours often determines what you can actually recover.
Case Insight
Why Some Airlines Pay Quickly and Others Fight Everything
A valid EU261 claim doesn't guarantee payment. What matters just as much is the airline's compliance pattern and whether the claim can actually be enforced if they resist.
Case Insight
How Airline Compensation and Travel Insurance Actually Interact
Statutory airline compensation and travel insurance are separate systems that can usually be claimed together but the trip protection you bought at checkout may be quietly redirecting your EU261 rights without you realising it.
Case Insight
What Extraordinary Circumstances Actually Means Under EU261: A Complete Reference
Extraordinary circumstances is the most common reason airlines reject EU261 claims and one of the most misapplied. This complete reference breaks down exactly what qualifies, what doesn't, and the evidence airlines are actually required to produce.
Case Insight
What NOTAMs Are and Why Airlines Misrepresent Them
Airlines routinely cite airspace restrictions to deny EU261 compensation claims but these restrictions exist as specific, publicly verifiable documents called NOTAMs. When airlines can't produce them, the defense collapses.
Case Insight
Why a Judgment in One Country Does Not Always Mean Payment in Another
Winning a court judgment doesn't guarantee payment it depends on where the airline's assets are and whether that country recognizes the ruling. Within the EU, enforcement is nearly seamless. Outside it, the picture fragments quickly.
Case Insight
When a Foreign Airline Refuses to Pay: How Ticket Sales Can Be Redirected to Enforce Compensation
Foreign airlines that appear judgment proof often aren't. Ticket sale money flows through IATA's global settlement system before reaching the airline and in the right jurisdiction, that receivable can be garnished to enforce a compensation judgment.
Case Insight
When Airlines Extend Strike Defenses Beyond the Actual Strike
TAP Air Portugal cancelled a Lisbon-Berlin flight the day after a Portuguese strike ended, then cited the strike as an extraordinary circumstance. The strike was over and TAP's own cabin crew were among the strikers.
Case Insight
When Airlines Ignore Regulatory Verdicts They Are Not Legally Required to Follow
Kenya Airways acknowledged a UK CAA verdict in favor of a passenger's UK261 claim then simply didn't pay. A CAA verdict is advisory, not binding, and enforcement requires taking the airline to court.
Case Insight
When Winning a Judgment Is Not the Same as Getting Paid
A default judgment was won against Qatar Airways in Florida for wrongful denied boarding but collecting it proved nearly impossible. Winning in court isn't the same as getting paid when the airline's assets are held beyond the court's reach.
Case Insight
When Airlines Impose Their Own National Laws to Block Foreign Claims
Uzbekistan Airways blocked a valid UK261 claim by demanding notarization under Uzbek law a requirement that doesn't exist under UK261. The case is now filed for litigation in the UK.
Case Insight
When Documentation Gaps Undermine a Valid Baggage Claim
A valid Cathay Pacific baggage claim recovered only a fraction of expenses not due to airline resistance, but due to missing documentation. Under the Montreal Convention, you can only recover what you can prove.
Case Insight
When Airlines Use Domestic Law to Erode Montreal Convention Rights
Swiss Airlines delayed a passenger's baggage for a month, then used Swiss domestic law to dodge Montreal Convention baggage compensation. The case shows how airlines exploit enforcement gaps and how passengers can still recover what they're owed.
Case Insight
When Airlines Use Real Events to Justify Inadequate Evidence in EU261 Flight Compensation Claims
Garuda Indonesia denied five EU261 claims, citing a real security incident as an extraordinary circumstance. The evidence didn't meet the legal standard required to excuse payment. The case is now headed to Dutch courts.
Case Insight
When Airlines Cycle Through Defenses to Avoid Paying Denied Boarding Compensation
Wizz Air cycled through inconsistent defenses after a denied boarding claim, but pre-litigation escalation in Germany forced full EU261 compensation payment.
Case Insight
When Airlines Rely on Difficult Jurisdictions to Avoid Paying
Air Canada ignored a valid downgrade claim until litigation in New York secured compensation under the Montreal Convention.
Case Insight
When Airlines Offer Miles or Vouchers Instead of Cash Compensation
A Dutch court ruled that Turkish Airlines could not replace EU261 cash compensation with frequent flyer miles where no valid waiver was signed.
Case Insight
When Airlines Ignore Compensation Claims Until You Take Legal Action
Pegasus ignored a valid claim without acknowledgment. We advanced the case to legal enforcement in a favorable jurisdiction.
Case Insight
When Airlines Blame Weather to Deny Compensation
Iberia rejected a valid EU261 delay claim citing weather. We tested the legal standard and escalated to a successful outcome.
Case Insight
When Airlines Close Valid Claims Without Explanation
A valid Air France disruption claim was marked closed with no reference number or notification. We forced a reopening and escalated to litigation.
Guide
Flight Delay & Cancellation Guide
Americas
Europe
Aegean AirlinesAeroflotAir EuropaAir FranceAir SerbiaAustrian AirlinesBritish AirwaysBrussels AirlinesCondorCzech AirlinesEasyJetEurowingsFinnairIberiaITA AirwaysJet2.comKLM Royal Dutch AirlinesLOT Polish AirlinesLufthansaNorwegian Air ShuttlePegasus AirlinesRyanairSAS Scandinavian AirlinesSwiss International Air LinesTAP Air PortugalTransaviaTUITurkish AirlinesVuelingWizz Air
What Our Customers Say
Customer feedback about the Claim Catalyst experience
Read our reviews on Trustpilot↗"Outstanding service Claim Catalyst were absolutely phenomenal the whole way through. Their competence and brilliant customer service helped me retrieve far more money for my flight delay than I'd ever thought possible, and in very quick time, giving me immense satisfaction and peace of mind. I would 100% recommend working with them! "
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Jack W
From India
"I highly recommend Claim Catalyst if you don't know your way around complicated air travel legislation. Thomas was my consultant and was a great help throughout the process and made a frustrating situation (dealing with the airline) incredibly easy. The fee is noticeably lower than other sites, and everything was sorted very quickly. "
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Bryce
From Australia
"I had a great experience with Claim Catalyst. The process was straightforward, and the team was professional, responsive, and helpful throughout. They made everything easier to understand and kept me informed along the way. I would definitely recommend to anyone looking for reliable assistance with their claim."
View on TrustpilotJZ
Jelena Zecevic
From Montenegro
"Fee was as agreed. Received the compensation in expected time interval"
View on TrustpilotSN
Slobodan Nedeljkovic
From Serbia
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Frequently Asked Questions
Flight Claim FAQs
Clear answers before you start your claim.
What is ClaimCatalyst?
ClaimCatalyst helps travelers pursue eligible flight compensation claims for delays, cancellations, denied boarding, and certain baggage-related issues. The service handles the claim process and airline communication on the customer's behalf.
What types of flight problems can I claim compensation for?
Depending on the applicable passenger-rights law and circumstances, you may be able to claim compensation for flight delays, cancellations, denied boarding, or certain baggage problems.
How do I know if my flight is eligible for compensation?
Eligibility depends on factors such as your flight route, departure or arrival location, delay or cancellation circumstances, airline responsibility, and the passenger-rights rules that apply to your journey.
How much flight compensation can I receive?
The amount depends on the applicable law, flight distance, disruption type, and circumstances of your case. ClaimCatalyst states that eligible claims can be worth up to €600.
Does ClaimCatalyst charge an upfront fee?
No. ClaimCatalyst operates on a no-win, no-fee basis, meaning customers do not pay upfront to submit or have their claim reviewed. A fee is taken only when compensation is successfully recovered.
What percentage does ClaimCatalyst charge?
ClaimCatalyst currently advertises a 20% success fee and states that the fee is deducted from compensation recovered.