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01

Report Your Flight Disruption:
If your flight has experienced delays or cancellations, we invite you to share details about the incident using our convenient online form. Your input is valuable, and the process is quick and easy!

02

We Check Your Eligibility:
Our online form automatically determines whether you qualify for our direct compensation payment.

03

You Get Paid:
After you send us the required documents about your flight issue, we'll compensate you with up to €480 per claim for a delay/cancellation or up to €2,800 for lost luggage.

Compensation Comparisons

For a claim of 600 Euros, you can get…

ClaimCatalyst
480 Euros – 20% Service Fee
Required Effort: Low
Chances to Succeed: High
AirHelp
390 Euros – 35% Service Fee
Required Effort: Low
Chances to Succeed: High
Hire a Lawyer
300 Euros – Minimum Fee
Required Effort: Low
Chances to Succeed: Uncertain
Claim it Yourself
600 Euros – Do it yourself
Required Effort: High
Chances to Succeed: Low
  • Offering the lowest rates is crucial for our company as it enables us to maximize the payout to our customers. By keeping costs down, we ensure that our clients receive the highest possible compensation, aligning with our commitment to providing value and financial support during unforeseen circumstances.
  • We also offer assistance in the case of damaged, delayed or broken luggage. Our payout for lost luggage can reach up to 2,800 Euros!
  • If you have any uncertainty regarding your eligibility for compensation, it is advisable to err on the side of caution and submit your claim with ClaimCatalyst. Our team is dedicated to advocating for your rights in the event of flight disruptions. There is NO financial risk to you in providing us with your flight information and allowing us to represent you. Take proactive steps to alleviate any concerns by entrusting us to handle the process on your behalf. Your peace of mind is our priority.

Jurisdiction

Explanation of Rules by
Jurisdiction

FAQS

Frequently Asked Questions

Why choose ClaimCatalyst to receive flight compensation?

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We provide expert assistance, global coverage, a hassle-free "no win, no fee" process, and boast the lowest rates in the industry, ensuring you receive the compensation you deserve with transparency and accessibility.

What types of situations qualify for compensation?

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Airlines are generally liable to provide compensation in situations such as significant flight delays, cancellations, denied boarding, or lost baggage, depending on the circumstances and the applicable regulations. If your travel experience is adversely affected by these issues, SkySupport is here to assist in determining and securing the compensation you may be entitled to.

Can I file the claim myself?

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While you have the option to file a compensation claim with the airline yourself, it’s worth noting that airlines might be more resistant to individual claims. Opting for ClaimCatalyst not only ensures expert assistance and a "no win, no fee" approach but also increases the likelihood of success, as airlines tend to take claims more seriously when handled by a reputable company rather than an individual.

What does it cost me to use this service?

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Using our service costs you nothing upfront – we operate on a "no win, no fee" basis. In the event of a successful claim, our fee is only 20%, which is significantly below the market rate, ensuring you retain more of your compensation.

What happens if my compensation claim is denied?

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If your compensation claim is denied, there is no cost to you when using our service – we operate on a "no win, no fee" basis. You won't be charged for our assistance unless we successfully secure compensation for you.

Can I use your service if I booked my flight through a third-party agency?

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Yes, you can still use our service if you booked your flight through a third-party agency. SkySupport is designed to assist with compensation claims, irrespective of how you booked your flight, providing you with expert support and navigating the process on your behalf.

What is the timeframe for making a compensation claim?

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The timeframe for making a compensation claim will vary depending on the specific circumstances and regulations of the country in which the incident occurred. It’s crucial to file your claim as soon as possible to meet any applicable deadlines. Contact ClaimCatalyst for more detailed information regarding the timeframe for your compensation claim.

Can you help with claims outside of EU Regulation 261/2004?

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Yes, SkySupport can assist with claims outside of EU Regulation 261/2004 if it departs from an EU member state or is operated by an EU airline. Compensation applies for flight disruptions within the regulations of other countries as well. Our team is equipped to handle claims under multiple jurisdictions, ensuring you get the compensation you deserve regardless of where the disruption occurred.

What if my flight was canceled due to weather conditions?

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Compensation for flight cancellations due to weather conditions can vary based on regulations and circumstances. Typically, airlines are not required to compensate for cancellations caused by weather, as it is considered an extraordinary circumstance. However, we can review your case to explore any possible compensation avenues.

How do I know if my flight delay qualifies for compensation?

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Flight delays qualify for compensation if they meet certain criteria, such as being delayed for a specified duration and the reason for the delay falling within the airline's control. Submit your flight details to us, and our experts will determine if your delay meets the criteria for compensation.

Can I claim for missed connections?

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Yes, you can claim compensation for missed connections if the initial flight delay or cancellation was within the airline's control and resulted in missing a connecting flight. Our team will assess your entire journey to ensure you receive the compensation you're entitled to.

What documents do I need to submit a claim?

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To submit a claim, you will need proof of your ticket for the flight(s) and a brief explanation of the situation. Once you provide this information, we will handle the rest, including verifying the delay or cancellation using public databases and submitting the claim on your behalf.

Guide

Flight Delay & Cancellation

Here is a general guide to pursuing compensation for the delay or cancellation of your flight.
  • Check Eligibility: Ensure your flight disruption qualifies for compensation.
  • Contact Airline: Reach out to the airline to start your claim.
  • Follow Up: Stay updated on your claim's progress.
  • Gather Documents: Collect flight details and documents.
  • Resolution: Receive compensation or seek assistance if needed.
  • Submit Claim: Provide information and documents for your claim.
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About Company

Mission Statement

At Claim Catalyst, our mission is to transform travel experiences into unforgettable adventures. We are committed to providing exceptional service, ensuring that every journey is tailored to our clients’ unique preferences and budgets. By prioritizing customer satisfaction and leveraging our expertise, we strive to empower travelers to explore the world with confidence. Our goal is to be the trusted partner in creating lasting memories, offering support and solutions every step of the way.